Start with the audience on Twitter when you’re launching something new.
Everything new you have to tell is considered a Launch for your audience:
- Brands
- Products
- Features
- Messages
- Promotions

People use Twitter to discover what’s new:

How do you make your launch worth talking about?
It’s not just the reveal that matters. Today’s leading brands build a phased approach.

Listen
Align existing consumer insight to Twitter’s audience or engage Twitter to find a new audience insight.

Tease
- Create buzz, and awareness, and target a pool of influential early engagers.
- Target the most influential users when they are more receptive.
- Leverage content and formats that encourage sharing.
Reveal
- Drive mass awareness of your launch to spark conversation and surge your message to the masses.
- Use mass-reach products to break through and make an outsized impact on a large audience.
Reinforce
- Reinforce your launch message after the reveal to drive preference and maintain buzz to keep your brand top of mind.
- Consider multiple creative strategies to test & learn.
- Re-engage viewers with downstream messaging.

Launch Creative Best Practices
Short and Focused
- Keep promoted videos to 0:15 or less.
- When possible keep tweets < 50 characters.
Strong Visuals
- Use captions and visual cues to get your message across without a sound.
Prominent Branding
- Include clear and persistent branding throughout the ad.
- Your logo should be in the upper left-hand corner.
Twitter is the best place to connect with what’s happening.
Connect with:
- Events: every event happening live or on TV such as the Oscars, the Grammys, the World Cup, any sports event, etc
- Special Days: all those commercial or important cultural dates such as Mother’s Day, Christmas, Cyber Monday, etc.
- Trends: cultural movements, audience comments about your Brand, or anything that is happening in the world that everyone is talking about such as #LunchAmerica, #Challenges, etc
Why is it so important to connect with what’s happening?
People don’t wake up thinking about your brand, so you need to be top-of-mind, always talking with them about different things they are interested in.
Now, more than ever, brands need to connect with what’s happening.

Source: Meaningful Brands Survey – Havas
How do you Connect with what’s happening and become part of the conversation?
Planned
- Identify moments you know will happen and produce assets that “feel” real-time when published at the right moment.
Anticipated
- Create extensive lists of expected and potential moments around the event.
- Focusing on a few key moments and creating content that speaks to them humanizes the Brand and makes the response seems “real-time”.
Reactive
- React to live conversations with content that reflects your brand message or product set.
- 3 questions to ask:
- Will it build relevance with your target audience?
- Is there a direct connection to the Brand, category, sponsorship or ad buy?
- Will it help you steal a share of voice from competitors?
When Brands Connect with what’s happening on Twitter, they see lifts across the funnel:

- Source: Nielsen Brand Effect (US/UK/JP/CA). Q3 2015 – Q3 2018 Connect Campaigns. Percentages refer to % uplift (not deltas or percentage points difference)