People around the world use WhatsApp to communicate with one another quickly and reliably through private messages. Businesses can use WhatsApp to contact customers everywhere and build connections via texts, voice messages and video calls. Also, the WhatsApp Business app provides tools to create a digital storefront and help automate and organize messages.
Example:
Jamal creates a business account for Lucky Shrub on WhatsApp, sets up a catalog and begins chatting with customers through text and voice messages.
Businesses can establish a presence on WhatsApp to make it easier for potential customers to find them. The WhatsApp Business app is free to download and businesses can use its automated tools to communicate with people and quickly respond to messages.